167 lines
7.6 KiB
Markdown
167 lines
7.6 KiB
Markdown
# Product Context: Olathe Club of the Deaf Website
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## Purpose
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The Olathe Club of the Deaf (OCD) website serves as the official digital presence for the Olathe Club of the Deaf, a community organization serving deaf and hard-of-hearing individuals in Olathe, Kansas. The website aims to:
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1. **Provide Accessible Information**: Deliver critical information about the club's activities, mission, and resources in a fully accessible format.
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2. **Facilitate Community Engagement**: Enable members and potential members to discover and participate in club events, meetings, and initiatives.
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3. **Streamline Club Administration**: Provide club leadership with tools to manage membership, events, and content without technical expertise.
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4. **Promote Deaf Culture**: Showcase the richness of deaf culture and the club's contributions to the local deaf community.
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5. **Support Organizational Growth**: Attract new members, volunteers, and donors while retaining existing community connections.
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## Problems Solved
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The OCD website addresses several key challenges:
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### For Community Members
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- **Information Access Barriers**: Many deaf individuals face barriers to information that is primarily delivered through audio channels. The website provides visual and text-based information delivery.
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- **Community Discovery**: Finding local deaf community events and resources can be challenging. The website centralizes information about club activities and resources.
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- **ASL-First Communication**: Many deaf individuals prefer ASL as their primary language. The website incorporates ASL videos alongside text content.
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- **Digital Participation Gap**: The website bridges the gap between online and in-person participation for the deaf community.
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### For Club Administrators
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- **Administrative Burden**: Tracking memberships, organizing events, and distributing information manually is time-consuming. The admin system automates these tasks.
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- **Technological Barriers**: Club leaders may not have technical expertise. The admin interface provides accessible tools for non-technical users.
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- **Content Updates**: Maintaining current information was historically difficult. The CMS allows for easy content updates.
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- **Resource Distribution**: Sharing meeting minutes, bylaws, and other documents was inefficient. The document repository centralizes these resources.
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### For Public Awareness
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- **Deaf Awareness**: Many hearing people lack understanding of deaf culture. The website educates the broader community.
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- **Resource Visibility**: Community resources for deaf individuals were not widely known. The website increases visibility of these resources.
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## Target Users
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### Primary Users
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1. **Current OCD Members**
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- Age range: 18-80+
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- Technical proficiency: Varies widely
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- Need: Access event information, membership details, club updates
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2. **Club Leadership & Board Members**
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- Role: Volunteer administrators
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- Technical proficiency: Basic to intermediate
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- Need: Manage content, track memberships, coordinate events
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3. **Prospective Members**
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- Deaf or hard-of-hearing individuals in Olathe area
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- May be new to the area or community
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- Need: Learn about the club, membership benefits, upcoming events
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### Secondary Users
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4. **Deaf Community Supporters**
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- Family members, interpreters, educators
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- Connection: Support deaf individuals or the community
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- Need: Event information, volunteer opportunities, donation options
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5. **Community Partners**
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- Local businesses, schools, government agencies
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- Relationship: Collaborate with OCD on initiatives
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- Need: Contact information, organizational details
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6. **Researchers & Media**
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- Studying deaf community or seeking information
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- Need: Historical information, contact details, mission information
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## User Journeys
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### Member Journey: Event Participation
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1. **Discovery**: Member visits website to learn about upcoming events
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2. **Information Gathering**: Views event details including date, time, location
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3. **Decision**: Decides to attend based on accessible information
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4. **Preparation**: Uses location map to plan transportation
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5. **Follow-up**: Returns to website after event to view photos or minutes
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### Administrator Journey: Event Management
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1. **Creation**: Logs into admin dashboard to create new event
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2. **Setup**: Enters event details, uploads images, sets category
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3. **Publication**: Publishes event to website and highlights on homepage
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4. **Management**: Monitors registrations if applicable
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5. **Post-Event**: Uploads photos or minutes after event concludes
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### New Member Journey: Joining the Club
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1. **Introduction**: Discovers website through search or referral
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2. **Exploration**: Browses about section, history, and mission
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3. **Consideration**: Reviews membership benefits and requirements
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4. **Application**: Completes online membership application form
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5. **Integration**: Receives welcome email with next steps
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6. **Engagement**: Begins participating in club events
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### Public Journey: Learning About Deaf Culture
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1. **Discovery**: Visits website seeking information about deaf community
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2. **Education**: Explores pages about deaf culture and ASL
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3. **Awareness**: Views ASL videos with accompanying transcripts
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4. **Connection**: Uses contact form to request more information
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5. **Engagement**: Signs up for newsletter or follows on social media
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## Key Features & Priorities
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### Critical Features (Must-Have)
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- **Accessible Design**: WCAG 2.2 AA compliance with deaf-specific considerations
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- **Event Calendar**: Browsable calendar with detailed event information
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- **Membership Management**: Member tracking and status management
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- **Content Management**: Easy updates for non-technical administrators
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- **Document Repository**: Storage for minutes, bylaws, and forms
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### Important Features (Should-Have)
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- **ASL Video Support**: Video content with transcripts and subtitles
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- **Contact Functionality**: Forms for inquiries and feedback
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- **Responsive Design**: Mobile-friendly experience across devices
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- **Board Member Information**: Leadership profiles and roles
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- **Email Integration**: Notification system for members
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### Enhancement Features (Nice-to-Have)
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- **Member Portal**: Personal dashboard for individual members
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- **Donation Integration**: Online donation capabilities
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- **Social Media Integration**: Sharing and cross-posting capabilities
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- **Event Registration**: RSVP functionality for events
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- **Photo Gallery**: Event photo albums
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## Accessibility Requirements
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As an organization serving the deaf community, accessibility is paramount. The website must include:
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- **Visual Communication Priority**: Information presented visually first
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- **ASL Video Content**: Key information presented in ASL
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- **Text Alternatives**: Captions and transcripts for all video content
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- **High Contrast Design**: Clear visual distinction for all users
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- **Screen Reader Support**: For DeafBlind community members
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- **Keyboard Navigation**: Full functionality without mouse use
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- **Simple Language**: Clear, concise content for varied reading levels
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- **Reduced Motion Options**: For users with vestibular disorders
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- **Responsive Text Sizing**: Adjustable text without breaking layouts
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## Success Metrics
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The OCD website's success will be measured by:
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1. **Member Engagement**: Increase in event attendance and participation
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2. **Administrative Efficiency**: Reduction in manual administrative tasks
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3. **Membership Growth**: New member applications through the website
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4. **Content Freshness**: Frequency of content updates
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5. **Accessibility Compliance**: WCAG 2.2 AA audit score
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6. **User Satisfaction**: Feedback from community members
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7. **Resource Utilization**: Downloads of documents and forms
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