# Product Context: Olathe Club of the Deaf Website ## Purpose The Olathe Club of the Deaf (OCD) website serves as the official digital presence for the Olathe Club of the Deaf, a community organization serving deaf and hard-of-hearing individuals in Olathe, Kansas. The website aims to: 1. **Provide Accessible Information**: Deliver critical information about the club's activities, mission, and resources in a fully accessible format. 2. **Facilitate Community Engagement**: Enable members and potential members to discover and participate in club events, meetings, and initiatives. 3. **Streamline Club Administration**: Provide club leadership with tools to manage membership, events, and content without technical expertise. 4. **Promote Deaf Culture**: Showcase the richness of deaf culture and the club's contributions to the local deaf community. 5. **Support Organizational Growth**: Attract new members, volunteers, and donors while retaining existing community connections. ## Problems Solved The OCD website addresses several key challenges: ### For Community Members - **Information Access Barriers**: Many deaf individuals face barriers to information that is primarily delivered through audio channels. The website provides visual and text-based information delivery. - **Community Discovery**: Finding local deaf community events and resources can be challenging. The website centralizes information about club activities and resources. - **ASL-First Communication**: Many deaf individuals prefer ASL as their primary language. The website incorporates ASL videos alongside text content. - **Digital Participation Gap**: The website bridges the gap between online and in-person participation for the deaf community. ### For Club Administrators - **Administrative Burden**: Tracking memberships, organizing events, and distributing information manually is time-consuming. The admin system automates these tasks. - **Technological Barriers**: Club leaders may not have technical expertise. The admin interface provides accessible tools for non-technical users. - **Content Updates**: Maintaining current information was historically difficult. The CMS allows for easy content updates. - **Resource Distribution**: Sharing meeting minutes, bylaws, and other documents was inefficient. The document repository centralizes these resources. ### For Public Awareness - **Deaf Awareness**: Many hearing people lack understanding of deaf culture. The website educates the broader community. - **Resource Visibility**: Community resources for deaf individuals were not widely known. The website increases visibility of these resources. ## Target Users ### Primary Users 1. **Current OCD Members** - Age range: 18-80+ - Technical proficiency: Varies widely - Need: Access event information, membership details, club updates 2. **Club Leadership & Board Members** - Role: Volunteer administrators - Technical proficiency: Basic to intermediate - Need: Manage content, track memberships, coordinate events 3. **Prospective Members** - Deaf or hard-of-hearing individuals in Olathe area - May be new to the area or community - Need: Learn about the club, membership benefits, upcoming events ### Secondary Users 4. **Deaf Community Supporters** - Family members, interpreters, educators - Connection: Support deaf individuals or the community - Need: Event information, volunteer opportunities, donation options 5. **Community Partners** - Local businesses, schools, government agencies - Relationship: Collaborate with OCD on initiatives - Need: Contact information, organizational details 6. **Researchers & Media** - Studying deaf community or seeking information - Need: Historical information, contact details, mission information ## User Journeys ### Member Journey: Event Participation 1. **Discovery**: Member visits website to learn about upcoming events 2. **Information Gathering**: Views event details including date, time, location 3. **Decision**: Decides to attend based on accessible information 4. **Preparation**: Uses location map to plan transportation 5. **Follow-up**: Returns to website after event to view photos or minutes ### Administrator Journey: Event Management 1. **Creation**: Logs into admin dashboard to create new event 2. **Setup**: Enters event details, uploads images, sets category 3. **Publication**: Publishes event to website and highlights on homepage 4. **Management**: Monitors registrations if applicable 5. **Post-Event**: Uploads photos or minutes after event concludes ### New Member Journey: Joining the Club 1. **Introduction**: Discovers website through search or referral 2. **Exploration**: Browses about section, history, and mission 3. **Consideration**: Reviews membership benefits and requirements 4. **Application**: Completes online membership application form 5. **Integration**: Receives welcome email with next steps 6. **Engagement**: Begins participating in club events ### Public Journey: Learning About Deaf Culture 1. **Discovery**: Visits website seeking information about deaf community 2. **Education**: Explores pages about deaf culture and ASL 3. **Awareness**: Views ASL videos with accompanying transcripts 4. **Connection**: Uses contact form to request more information 5. **Engagement**: Signs up for newsletter or follows on social media ## Key Features & Priorities ### Critical Features (Must-Have) - **Accessible Design**: WCAG 2.2 AA compliance with deaf-specific considerations - **Event Calendar**: Browsable calendar with detailed event information - **Membership Management**: Member tracking and status management - **Content Management**: Easy updates for non-technical administrators - **Document Repository**: Storage for minutes, bylaws, and forms ### Important Features (Should-Have) - **ASL Video Support**: Video content with transcripts and subtitles - **Contact Functionality**: Forms for inquiries and feedback - **Responsive Design**: Mobile-friendly experience across devices - **Board Member Information**: Leadership profiles and roles - **Email Integration**: Notification system for members ### Enhancement Features (Nice-to-Have) - **Member Portal**: Personal dashboard for individual members - **Donation Integration**: Online donation capabilities - **Social Media Integration**: Sharing and cross-posting capabilities - **Event Registration**: RSVP functionality for events - **Photo Gallery**: Event photo albums ## Accessibility Requirements As an organization serving the deaf community, accessibility is paramount. The website must include: - **Visual Communication Priority**: Information presented visually first - **ASL Video Content**: Key information presented in ASL - **Text Alternatives**: Captions and transcripts for all video content - **High Contrast Design**: Clear visual distinction for all users - **Screen Reader Support**: For DeafBlind community members - **Keyboard Navigation**: Full functionality without mouse use - **Simple Language**: Clear, concise content for varied reading levels - **Reduced Motion Options**: For users with vestibular disorders - **Responsive Text Sizing**: Adjustable text without breaking layouts ## Success Metrics The OCD website's success will be measured by: 1. **Member Engagement**: Increase in event attendance and participation 2. **Administrative Efficiency**: Reduction in manual administrative tasks 3. **Membership Growth**: New member applications through the website 4. **Content Freshness**: Frequency of content updates 5. **Accessibility Compliance**: WCAG 2.2 AA audit score 6. **User Satisfaction**: Feedback from community members 7. **Resource Utilization**: Downloads of documents and forms